Should you receive any product with a manufacturing fault or for any other reason need to return a product to us, please call on 03 9818 2100.

Normally requests for returns will only be accepted within 10 days of the date of purchase. You will be responsible for return shipping costs unless we shipped a product that was incorrect or faulty on arrival.

Should a product be returned to Streetwise as faulty, but is found to be in normal working order, you will be charged for the cost of freight from you to Streetwise and the cost of return freight to you at our normal freight charges. You may also be charged a service fee for the testing of the product. Streetwise may charge a reasonable fee should you return any goods for credit or exchange which have been damaged while in your care.

Generally credits/refunds are limited to the cost of the goods excluding freight charges.

Any disputes shall be judged under the laws of the State of Victoria.